(2) Retail Assistants


Posted 5 months ago

Job Description:

  • Provides excellent customer service
  • Must ensure that the restaurant maintains proper standards of cleanliness and sanitation.
  • Responsible for bringing orders from the kitchen to customers
  • Must remember where to bring each order or maintain an organized record of order to which he or she can refer. 
  • Responsible for keeping beverages filled, following up with tables to see if their needs are still met and clearing plates as they’re finished. 
  • Should an order be filled incorrectly, it is the assistant’s duty to fix the order and bring out a new one.
  • Ensure that patrons receive their bills in a timely manner and that all orders are properly listed and priced. 
  • Receive and process payments, operating the register, and return paid checks and receipt to customer. 
  • Responsible for resolving any discrepancies in billing.
  • Perform other duties as assigned.

Skills and Competencies

  • Ability to participate in active and recreational activities; ability to implement programs; ability to establish and maintain effective working relationships with co-employees, other agencies and the public; ability to follow written and oral instructions; ability to communicate effectively, verbally and in writing.
  • Willingness to work flexible hours, holidays, and weekends as necessary for successful implementation of special events, programs, etc.
  • Must have good and strong technical skills.
  • Good communication skills.
  • Must be able to work under a variety of environmental conditions.
  • Entrepreneurial spirit, strong sense of ownership and takes a pro-active rather than reactive when responding to problems or concerns from superiors, subordinates, and the public.
  • Being able to stand and walk for long periods of time.
  • Having the capacity to lift heavy items on occasion.
  • Obtaining appropriate food and beverage licenses.
  • Possessing general math skills.
  • Having some sales ability.
  • Previous serving experience
  • Food preparation experience is a plus

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